{
  "bubble": {
    "attention_grabber": "Chat attention grabber"
  },
  "chat": {
    "accept_call": "Accept",
    "active": "Active",
    "agent_profile_image": "Agent profile image",
    "agent_ringing": "Incoming Call",
    "all_conversations": "See all conversations",
    "call_end_details": "Started at {{ startedOn }} and lasted {{ duration }}",
    "call_error_load": "Unable to load call details.",
    "call_started_on": "Started at {{ startedOn }}",
    "chat_ended": "Your chat has ended",
    "chat_icon": "Chat icon",
    "chat_qm": "Chat?",
    "chat_text": "Chat",
    "chat_widget": "Chat widget",
    "close_icon": "Close icon",
    "completed_call": "Call ended",
    "conversation_ended_on": "Conversation ended on",
    "decline_call": "Decline",
    "default_name": "You (change name)",
    "department_is_away": "Department {{ strongStart }} {{ departmentName }} {{ strongEnd }} is currently away.",
    "department_is_offline": "Department {{ strongStart }} {{ departmentName }} {{ strongEnd }} is currently offline. You might be served by another department.",
    "download": "Download",
    "download_file": "Download File",
    "drag_drop_text": "Drop files here to upload",
    "emoji_error_load": "Unable to load emojis",
    "end_call": "End call",
    "error_title": "Error",
    "failed": "Failed",
    "general_upload_error": "\"{{ fileName }}\", please try again.",
    "general_upload_error_label": "Unable to upload file",
    "go_to_latest": "Go to latest",
    "hide_button": "Hide Chat",
    "hours_one": "{{ count }} hour",
    "hours_other": "{{ count }} hours",
    "incoming_call_message": "Incoming call from {{ name }}",
    "insert_emoji": "Insert emoji",
    "just_now": "just now",
    "limit_2": "The maximum file size is 2MB for mobile browsers, please upload a smaller file.",
    "limit_50": "The maximum file size is 50MB, please upload a smaller file.",
    "message_not_delivered": "Message not delivered, click here to resend.",
    "message_queued_text_one": "Estimated wait time is {{ strongStart }} {{ count }} minute {{ strongEnd }}",
    "message_queued_text_other": "Estimated wait time is {{ strongStart }} {{ count }} minutes {{ strongEnd }}",
    "message_too_long": "Message cannot exceed 5000 characters",
    "minutes_one": "{{ count }} minute",
    "minutes_other": "{{ count }} minutes",
    "missed_agent": "Your call was missed",
    "missed_visitor": "You missed a call",
    "missed_visitor_message_preview": "You missed a call from",
    "mobile_name": "You",
    "new_chat": "Start New Chat",
    "new_conversation": "New Conversation",
    "new_message_one": "{{ count }} new message",
    "new_message_other": "{{ count }} new messages",
    "new_messages": "New messages",
    "notification_title": "notification",
    "ongoing_call": "Ongoing Call",
    "past": "{{ time }} ago",
    "pasted_image_title": "Pasted image at {{ dateTime }}",
    "profile_prechat_text": "Please fill out the form below to start chatting with me.",
    "rejected_call": "You rejected this call",
    "remove_rate": "You removed your rating for this conversation",
    "resend": "Resend",
    "retry": "Retry.",
    "return_to_live_chat": "Return to live chat",
    "say_something": "Write a reply..",
    "screen_share_error": "Screen share is not available.",
    "seconds_one": "{{ count }} second",
    "seconds_other": "{{ count }} seconds",
    "send_mail": "Send Mail",
    "sent_file": "Sent a file",
    "sent_form": "Sent a form",
    "sent_suggested_message": "Sent a suggested message",
    "today_time": "Today, {{ time }}",
    "try_again": "Try again.",
    "unanswered": "Unanswered",
    "uploading": "Uploading...",
    "video_call_error": "Video call is not available.",
    "visitor_ringing": "Calling...",
    "voice_call_error": "Voice call is not available.",
    "warning": "Warning",
    "we_are_live": "We are live and ready to chat with you now. Say something to start a live chat.",
    "recent": "Recent",
    "start_new_chat": "Start a new Chat"
  },
  "days": {
    "0": "Sunday",
    "1": "Monday",
    "2": "Tuesday",
    "3": "Wednesday",
    "4": "Thursday",
    "5": "Friday",
    "6": "Saturday"
  },
  "form": {
    "any": "Any",
    "cancel_button": "Cancel",
    "chat_ended": "Your chat has ended",
    "close_button": "Close",
    "department": "Department",
    "departments_error_message": "Department is required.",
    "departments_placeholder": "select department..",
    "email": "Email",
    "email_error_message": "Invalid email address.",
    "email_placeholder": "Email Address",
    "email_transcript_form_message": "Please fill out the form below to have this conversation sent to your email address.",
    "email_transcript_success": "Sent email transcript request.",
    "email_transcript_to": "Email transcript to",
    "end_chat_message": "Thank you for chatting with us. Feel free to start a new chat session or enter your email and send a transcript of this conversation to your inbox.",
    "end_chat_message_2": "Thank you for chatting with us. Feel free to start a new chat session.",
    "end_chat_title": "Are you sure you want to end this chat?",
    "error_saving": "Unable to save. Please try again",
    "message": "Message",
    "message_placeholder": "your message..",
    "name": "Name",
    "name_error_message": "Name must be provided.",
    "name_form_message": "Please change your name so we can recognize you the next time.",
    "offline_form_message": "Please fill out the form below and we will get back to you as soon as possible.",
    "offline_message_not_sent": "Your message was not delivered, please retry",
    "offline_message_sent": "Your message was sent successfully!",
    "phone_error_message": "Country code is required (e.g. +123456789)",
    "phone": "Phone",
    "pre_chat_form_message": "Please fill out the form below to start chatting with the next available agent.",
    "pre_chat_form_message_profile": "Please fill out the form below to start chatting with me.",
    "question_placeholder": "your query..",
    "request_sent": "Your request has been sent",
    "required_error_message": "This field is required",
    "all_required_error_message": "Fill in all required fields to submit.",
    "save_button": "Save",
    "send_again": "Send Again",
    "send_button": "Send",
    "send_message": "Send message",
    "subject": "Subject",
    "start_chat_button": "Start Chat",
    "submit_button": "Submit",
    "submitted_from": "Submitted From",
    "submitting_process": "Submitting",
    "transcript_message": "Feel free to enter your email and send a transcript of this conversation to your inbox.",
    "visit_button": "Visit tawk.to",
    "lead_form_success_message" : "Thank you for your details! We'll get back to you as soon as possible.",
    "ticket_form_success_message" : "Your ticket has been submitted. Thank you!"
  },
  "home": {
    "banner_image": "Banner image",
    "chat_button": "New Conversation",
    "chat_button_subtitle": "We typically reply in a few minutes",
    "chat_input": "Type here and press enter..",
    "heading_main": "Hi there 👋",
    "heading_sub": "Need help? Search our help center for answers or start a conversation:",
    "kb_search": "Search for answers",
    "logo_image": "Logo image",
    "recent_conversations": "Recent Conversation",
    "kb_featured_articles": "Knowledge Base",
    "home": "Home",
    "messages": "Messages",
    "no_recent_conversations": "No recent conversations"
  },
  "kb": {
    "article_image": "Article image",
    "article_rating": "Was this article helpful?",
    "article_rating_count": "{{ totalLikes }} out of {{ totalVotes }} liked this article",
    "author_profile_image": "Author profile image",
    "clear_search": "Clear Search",
    "downvote_rating_button": "No",
    "help_center": "Help Center",
    "negative_rating": "Negative",
    "positive_rating": "Positive",
    "recent_searches": "Recent Searches",
    "search_fail_description": "Please, try again",
    "search_fail_title": "No search results",
    "search_placeholder": "Search for answers",
    "search_results": "Search Results",
    "show_all_results": "Show all results ({{ num }})",
    "submit_search": "Submit Search",
    "upvote_rating_button": "Yes",
    "view_full": "View in full"
  },
  "menu": {
    "add_chat_to_your_website": "Add Chat to your website",
    "change_name": "Change Name",
    "email_transcript": "Email transcript",
    "end_chat_session": "End this chat session",
    "popout_widget": "Pop out widget",
    "sound_off": "Sound Off",
    "sound_on": "Sound On"
  },
  "months": {
    "0": "January",
    "1": "February",
    "10": "November",
    "11": "December",
    "2": "March",
    "3": "April",
    "4": "May",
    "5": "June",
    "6": "July",
    "7": "August",
    "8": "September",
    "9": "October"
  },
  "notifications": {
    "dismiss_alert": "Dismiss Alert",
    "maximum_file_upload_warning": "Sorry, file transfer is limited to {{ limitFileNumber }} files at a time. Please try the following file(s) again :",
    "maximum_size_upload_warning": "Sorry, file transfer is limited to {{ limitFileSize }} per file. Please compress the following file(s) and try again.",
    "reconnecting": "Reconnecting",
    "retry": "Retry"
  },
  "overlay": {
    "cookies_off": "You can't use this chat because your browser's cookie functionality is turned off. Please turn it on and refresh your browser.",
    "inactive": "Click here to reinitiate the chat",
    "maintenance": "Chat is in maintenance",
    "tawk_content": "This widget is powered by tawk.to - a free messaging application that lets you monitor and engage with the visitors on your website."
  },
  "rollover": {
    "back": "Back",
    "chat_menu": "Menu",
    "email_transcript_option": "Email Transcript",
    "end": "End Chat",
    "knowledge_base": "knowledge Base",
    "maximize": "Maximize",
    "minimize": "Minimize",
    "negative_rating": "Rate this conversation with -1",
    "pop_out": "Pop out",
    "positive_rating": "Rate this conversation with +1",
    "rate_chat": "Rate this chat",
    "resend_message": "Resend message",
    "resize": "Resize",
    "screen_share": "Screen Share",
    "upload_file": "Upload File",
    "video_call": "Video Call",
    "voice_call": "Voice Call"
  },
  "routes": {
    "all_agents": "All Agents",
    "conversations": "Conversations",
    "load_more": "Load More"
  },
  "status": {
    "away": "Away",
    "offline": "Offline",
    "online": "Online"
  }
}
